100% Satisfaction Guarantee

At GearUpZone, your satisfaction is our top priority.

We proudly stand behind the quality of every product we ship. If you're not completely satisfied with your purchase, we're here to make it right — with zero hassle and no risk to you.

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 Our Promise

30-Day Money-Back Guarantee
If you're not satisfied, simply return the item within 30 days of delivery for a full refund.

No Restocking Fees
We do not charge any hidden fees or restocking charges.

We Cover Return Shipping
We provide a free return label for eligible returns.

 

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How to Request a Refund

Contact Us
Email us at support@gearupzone.com within 30 days of delivery with your order number.

Ship It Back
We’ll send you a prepaid return label to ship the product back to us.

Get Your Refund
Once we receive the item, your refund will be issued within 10 business days.

 

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Important Notes

Items returned after 30 days may not be eligible for a full refund.

If your order arrived damaged or incorrect, please contact us immediately — we’ll prioritize a replacement or full refund.

 

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Questions?

For any questions related to returns, exchanges, or refunds, please reach out to our support team:

GearUpZone
📞 Phone: 239-490-1009
📧 Email: support@gearupzone.com
🏢 Address: 4100 NW 142nd St Suite 101, Opa-locka, FL 33054

Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed

We aim to respond to all inquiries within 24 hours during business days