Terms of service
Last updated: May 17, 2025
These Terms of Service ("Terms", "Agreement") govern your use of the website located at https://gearupzone.com (the “Site”) and the services provided by GearUpZone ("Company", "we", "us", or "our"). By accessing or using the Site, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not access or use our Services.
1. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase. By using our Site, you represent and warrant that you meet these requirements.
2. Products and Services
We sell printed materials, such as vehicle owner’s manuals. We do not offer digital downloads or subscriptions. All products are described as accurately as possible. We reserve the right to modify product listings, prices, or availability at any time without notice.
3. Orders and Payments
By placing an order through the Site, you agree to provide current, complete, and accurate purchase and account information. Payment must be made at the time of order via the accepted payment methods provided at checkout. We reserve the right to cancel or refuse any order for any reason, including suspicion of fraud.
4. Shipping and Delivery
We ship only physical printed products. Shipping costs and delivery timeframes will be displayed at checkout. Orders are typically processed and shipped within 1–2 business days. Delays due to carriers or weather are beyond our control.
5. Returns, Refunds, and Exchanges
We accept returns and exchanges under the following conditions:
You must request a return or exchange within 30 days of delivery.
Items must be in original condition and packaging.
We cover the cost of return shipping.
Refunds are issued within 10 days of receiving the return.
Exchanges are subject to product availability.
To start a return or exchange, contact us at support@gearupzone.com or call 239-490-1009.
6. User Conduct
You agree not to use the Site for any unlawful or prohibited purpose, including but not limited to:
Attempting to gain unauthorized access to the Site or systems.
Interfering with the security or integrity of our services.
Posting false, misleading, or defamatory content.
7. Intellectual Property
All content on the Site (including text, images, logos, and designs) is the property of GearUpZone or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
8. Disclaimers
The Site and all products are provided on an “as is” and “as available” basis. We make no warranties or representations of any kind regarding the Site or products, including fitness for a particular purpose, accuracy, or reliability.
9. Limitation of Liability
To the fullest extent permitted by law, GearUpZone shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the Site or purchase of products. Our total liability shall not exceed the amount paid for the item(s) you purchased.
10. Dispute Resolution
You agree to first contact us to resolve any concern. If we are unable to resolve a dispute informally, you agree to resolve any claims relating to these Terms through binding arbitration in the state of Florida, unless otherwise required by law.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
12. Modifications
We may update or modify these Terms at any time. If we make material changes, we will post a revised version and update the "Last updated" date above. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.
13. Contact Us
If you have questions or concerns about these Terms, please contact us at:
GearUpZone
📞 Phone: 239-490-1009
📧 Email: support@gearupzone.com
🏢 Address: 4100 NW 142nd St Suite 101, Opa-locka, FL 33054
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed
We aim to respond to all inquiries within 24 hours during business days.